If you are a resident of Canada without valid provincial or federal health insurance (Uninsured Resident of Canada) or you are a resident of another country (Non-Resident of Canada)

Canadian residents without valid provincial or federal health insurance plan, considered uninsured residents of Canada, and non-residents of Canada are responsible for all Hospital fees. Hospital fees are in addition to attending physician fees as billed by the physician.


For uninsured residents and non-residents, hospital outpatient fees are applicable for each and every emergency visit, outpatient clinic visit (ambulatory care, Childbirth Centre, day surgery, rehabilitation, orthopedic services, etc). Hospital outpatient fees are in addition to public and private ambulance charges, rehabilitation and mobility devices, orthopedic casting, diagnostic imaging (X-ray, CT Scan, MRI, ultrasound, etc.), laboratory fees and physician service fees.


For uninsured residents or non-residents admitted as inpatients, hospital fees include room accommodation (ward, semi-private, private, or intensive care unit (ICU)). Hospital inpatient accommodation fees are in addition to public and private ambulance charges, rehabilitation and mobility devices, orthopedic casting, diagnostic imaging (X-ray, CT Scan, MRI, ultrasound, etc.), laboratory fees and physician service fees. Additional inpatient charges will apply for newborn delivery, newborn ward care (baby stays with mother) and special nursery. Physicians will also bill separately for delivery and care charges.


The Hospital will directly bill private insurance plans for inpatient room accommodation for Canadian insurers only. Private insurance plan information must be provided at the time of registration. Please note it is your responsibility to understand the coverage provided by any private insurance company. You will be billed for amounts not paid by private insurance and the Hospital cannot cancel charges if a mistake is made in coverage.


The Hospital will not accept private insurance for non-resident patients with out-of-country insurance companies. Non-resident patients must provide a credit card at the time of registration and pay for their hospital charges directly. Out-of-country patients can then forward a claim to their private health insurer for reimbursement.

 

Hospital fees for patients without a valid Canadian provincial or federal health insurance or you are a resident of another country or for international students

Hospital fees for Childbirth centre patients without a valid Canadian provincial or federal health insurance or you are a resident of another country

 

 

Information for Patients Giving Birth Without Canadian Health Insurance Coverage

Understanding Hospital and Physician Fees

If you are not covered by a Canadian provincial, territorial, or federal health insurance plan, the combined cost of hospital and physician services for childbirth can be up to approximately CAD $100,000, with an average cost of about CAD $40,000. Payment is required when you are admitted or when outpatient care is provided.

Please note that hospital and physician fees are billed separately:

  • Hospital fees are billed directly by Queensway Carleton Hospital
  • Physician fees (e.g., obstetrician, pediatrician, anesthesiologist, surgical assistant) are billed by each physician involved in your care.

How to Make a Payment

Pay Hospital Fees
  • Online: Visit our website https://www.qch.on.ca/HowtoPayYourBill and click on Pay Your Bill.
  • By Phone: Call 1-613-721-4800, Monday to Friday, 9:30 a.m.–3:00 p.m. (excluding statutory holidays). Please leave a message if needed.
  • In Person:
    • Cashier Kiosk (near the main entrance—walk past the information desk and take the first left). Open Monday to Friday, 9:30 a.m.–3:00 p.m.
    • Childbirth Registration Desk (Inside the Childbirth Unit). Open Monday to Friday, 9:30 a.m.–3:00 p.m.

Pay Physician Fees

At the bedside, by cash or credit card, directly to the physician or their designated billing representative. A receipt will be provided.

Need More Information?

Queensway Carleton Hospital – Finance Department
billings@qch.on.ca
1-613-721-4704
We are here to help answer your questions and guide you through the payment process.

Important Notice About Coverage

Queensway Carleton Hospital (QCH) receives public funding from the Ontario Ministry of Health to provide care to residents of Ontario and other Canadian provinces and territories who have valid Health Insurance Cards.

 

QCH is not funded to provide services to residents of other countries or to patients who do not have Canadian health insurance coverage. As a result, uninsured patients are responsible for paying for all care and services received at QCH.

 

QCH will pursue full cost recovery for care provided to uninsured patients, which may involve the Finance Department, physicians, and, when required, third-party collection agencies.