How to Pay Your Bill

Payment for preferred accommodation, ambulance fees, appliances, and other uninsured procedures is due at the time of service or discharge. We will issue a receipt upon payment of account. All payments are to be made payable to Queensway Carleton Hospital.


You have four options to pay your bill:

 

1. Online

Pay online 24 hours a day, 7 days a week.

Only Visa, Mastercard, American Express and Discover accepted.

Click Here to Pay your bill now.

 

 

Security Statement 


2. By Phone

Pay by phone Monday to Friday between 8:30 AM to 4:00 PM (except statutory holidays).

Only Visa, Mastercard, American Express and Discover accepted.

Call (613) 721-4704.


3. In Person

Pay in person at the following locations in the Hospital (3045 Baseline Road, Ottawa, ON):


Monday to Friday between 8:30 AM to 4:00 PM (except statutory holidays).

Cashier Kiosk (Level 2, Main Entrance, behind Patient Registration)

Only Visa, Mastercard, American Express, Discover, Interac, cheque and cash accepted.


or


Outside of Cashier Kiosk hours, 7 days a week

Emergency Department Registration (Level 2, Emergency Department Entrance)

Only Visa, Mastercard, American Express, Discover, Interac and cheque accepted. No cash payments accepted.


Please bring your bill or statement which QCH provided you.


For your convenience, we have two automated teller machines inside the Hospital, both located on Level 2; one at the Main Entrance and the other beside Tim Hortons.


4. By Mail

Pay by mail by completing payment statement and sending it to:

Attention: Financial Services

Queensway Carleton Hospital

3045 Baseline Road

Ottawa, ON K2H 8P4


Only Visa, Mastercard, American Express and cheque accepted. Please do not mail cash.


Please note that there is a service fee of $40.00 for returned personal cheques.


If you have any questions regarding your bill or online payment, please contact Financial Services at (613) 721-4704 or email us at billings@qch.on.ca