Connected Care Patient Portal

 

QCH has moved to a new online patient portal called MyChart

The existing Connected Care Patient Portal will stay accessible until December 18, 2026.

After the transition, patient health records starting from January 2023 will be accessible via MyChart.

Click here to learn more and create a MyChart account 

 

If you require access to your Connected Care patient portal, please click here.

 

Log in to connected care


You can reach our support team by email at ConnectedCare@MyChamp.ca or by calling our toll-free number at 1-833-721-0660 between 8 a.m. and 4 p.m., Monday through Friday (excluding holidays). 

 

The Patient Portal is available in English, French, and Spanish. You can change the language of the Portal by clicking on the language button at the bottom of the home page.

 

Access your health records on iPhone

Using your iPhone, you can access your health record via the Apple’s Health app using your existing Connected Care Patient Portal account login. Using this integration, you will have the ability to see your health records – 24/7, no matter where you are. You will be able to see:

    • Test results,
    • Medications prescribed at discharge, and
    • Visit summaries

Viewing the Connected Care Patient Portal through Apple Health is completely voluntary.

 

Health Records on iPhone was designed to protect patients’ privacy through a direct, encrypted connection between the user’s device and the health care organization. Downloaded health records data is stored on the device and encrypted with the user’s passcode, Touch ID or Face ID.


If you would like to set up this integration, follow the steps outlined in this short video tutorial or download these instructions.


Apple Health FAQs

Can I access my Connected Care Patient Portal account to access my records through the Health app?

Yes, the Apple integration is available today from your iPhone or other iOS device with the Health app.

Do I need a Connected Care Patient Portal account to access my records on the Health app?

Yes, users must be enrolled in the Connected Care Patient Portal to benefit from the integration of Health Records in the Health app.

How can I be sure my personal health information is secured?

Health Records on iPhone was designed to protect patients’ privacy through a direct, encrypted connection between the user’s iPhone and the health care organization. Downloaded health records data is stored on-device and encrypted with the user’s iPhone passcode, Touch ID or Face ID.

Is this only available for Apple users, or will Android devices have the same capacity?

The integration of the Connected Care Patient Portal is only available with the Health app at the moment. When this becomes available on Android devices, we will inform our clientele.

Will I see everything that I find in the Connected Care Patient Portal within the Health app?

The Health Records provided through the Health app is an extension of the Connected Care Patient Portal, not a replacement. You will be able to see key health information from your health records, such as lab results, prescribed medications at discharge, immunizations, and procedures performed such as Diagnostic Imaging tests, visit summaries and surgical procedures. Reports and upcoming appointments are not viewable within the Health app.

Can my health care team see my health data from Health app (heart rate, activity, steps, sleep, etc.)?

No. The health data flow is one-directional to the patient’s iOS device, so your healthcare team will not be able to see it.

Will the information available in my language of choice?

Yes. The Health app works in the language that your Apple device has been set up with. The content of reports will be presented in the language that it was documented in.

Who can I contact if I’m having problems accessing my records through Health app?

You can reach our support team by email at ConnectedCare@MyChamp.ca or by calling our toll-free number at 1-833-721-0660 between 8:00 AM and 4:00 PM, Monday through Friday (excluding holidays).