Help is just "aTouchAway" QCH Post-Surgical Virtual Care
The aTouchAway© application (developed by AETONIX inc.) is part of QCH's Virtual Care Monitoring program. This app empowers our surgical patients to be more informed and engaged during their postoperative recovery. During the first week of being discharged home, patients can address concerns and get connected virtually with our QCH surgical nursing team from the comfort of their own homes.
We are sending invitations via email to patients from a limited number of surgical procedures to use this application, such as same-day discharge hip and knee replacements. Additional surgical procedures will be added in the future.
How the aTouchAway© app works
The aTouchAway© app provides the patient with a post-operative questionnaire, asking questions related to your surgery and care when you have been discharged home. Depending on the answers to these questions, a notification will go to the care team and a nurse will then contact you for further information and instructions.
NOTE: This app is not a substitute for urgent or emergency medical care. If a patient has concerns about their medical condition that they feel requires immediate attention, they are asked to report to their nearest emergency department or call 911.
This app is completely private and secure. The health information provided is safe.
How do I download the aTouchAway© app?
You will receive an email from AETONIX that explains how to download the aTouchAway application. Please note: this email could potentially be in your spam folder, so please make sure to check.
When do I need to enroll in aTouchAway©?
Patients need to enroll prior to their day of surgery. To enroll, please follow the instructions provided in the AETONIX email that was sent to you prior to your day of surgery.