Central registration improvements

July 31, 2023

On July 31, Queensway Carleton Hospital unveiled a newly renovated central registration area.

Now, registration will be managed from a single location near the main entrance for all ambulatory care, physio, recurring mental health, OR, diagnostic imaging, daytime cardiopulmonary visits, and soon, bedboard.


Through enhanced training and streamlined workflows, this more efficient and consistent registration process will get patients and families to their appointments faster.


Central registration hours of operation:

  • Monday to Friday, from 6 a.m. to 4 p.m.
  • After 4 p.m. and on weekends and holidays, all patients coming in for Diagnostic Imaging and Cardiopulmonary visits will register in Zone 2 (in Diagnostic Imaging). 
  • The Birth Unit will continue to register its own patients.